INDUSTRY
Hotels
Handle booking questions and guest messages without tying up the front desk.
WHAT GOES WRONG
Where hotels lose bookings
01
Questions at all hours
Guests ask about rooms, rates and availability at any time of day. When the front desk is busy or closed, many will book elsewhere.
02
The front desk is stretched
Staff checking guests in are also answering messages and calls. Both suffer, and the guest standing in front of them waits longer.
03
Direct enquiries go cold
A guest who asks about a stay and hears nothing for a day often goes to a booking site. That costs you the booking and the commission.
WHAT WE SET UP
What we set up for hotels
AI Agents
An agent that answers guest messages straight away with room types, availability and your policies, and offers a link to book directly.
CRM Systems
A guest and enquiry record that shows who asked, what they wanted and whether they booked, so your team can follow up and welcome repeat guests.
Workflow Automation
Booking confirmations, pre-arrival messages and post-stay requests that send themselves, and group or event enquiries routed to the right person.
Websites and SEO
Clear room and rate pages, a booking path that works on a phone, and local search listings that help travellers find you.
THE LEAD JOURNEY
A typical lead, start to finish
Step 1: Guest enquires
A traveller messages the hotel late in the evening, asking about a room for a weekend in two months.
Step 2: Agent replies
The guest gets an answer within a minute, with room types and availability, and is offered a booking link.
Step 3: Booking or hand-off
The guest books directly, or the conversation goes to your team if it is a group, an event or an unusual request.
Step 4: Stay and follow-up
A confirmation, a pre-arrival message and a review request go out on their own, and the guest's details are kept for next time.
QUESTIONS
Common questions.
Will it work with our booking engine?
We connect to the booking tools you use where they allow it, and link guests to your booking page where they do not. We confirm what is possible in the prototype.
Can it handle guests in other languages?
It can reply in several languages. We confirm the ones you need and test them during the prototype.
What if a guest has a complaint?
The agent hands it to your team straight away, with the full conversation, and does not try to resolve it itself.
Does the front desk still get involved?
Yes, for everything that needs a person. The agent takes the routine questions, so staff have more time for guests in front of them.
OTHER INDUSTRIES
Not quite your business? See the others.
Healthcare and telehealth
Answer enquiries and book appointments outside office hours.
Real estate
Respond to every buyer and seller enquiry first, and keep follow-up consistent.
Home services
Capture every call and request, then quote and schedule faster.
Law firms
Qualify new enquiries and book consultations without missing a call.
Accounting
Onboard clients and chase documents without the manual back-and-forth.
Growing B2B teams
Route and follow up on leads reliably as volume grows.
THE FREE PROTOTYPE
Your free prototype is one message away.
A working version of your system, built around your business before you spend a cent.
NO COST · NO COMMITMENT