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SERVICE 05

Someone who keeps it all running and getting better.

Launch is the start. Every client has a specialist from our team who monitors the systems, fixes issues before you notice them, and improves results month by month.

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WHAT WE DO EACH MONTH

What we do each month

What you getA system that keeps improving, with a person accountable for it.

  • Monitor and maintain every agent, automation and integration
  • Review conversations and results, then tune what is not working
  • Ship improvements and new automations as your business changes
  • Report in plain language: what happened, what we changed, what is next

WHAT IS INCLUDED

What is included in Dedicated Specialists

  • 01

    A named person

    One specialist from our team looks after your account, and knows your business, your systems and your goals.

  • 02

    Monitoring

    We watch your agents, automations and integrations, so a problem is caught and fixed before it costs you a lead.

  • 03

    Monthly review

    Each month we look at conversations, bookings and results with you, and decide together what to change.

  • 04

    Ongoing improvements

    We tune responses, adjust workflows and ship small improvements every month, rather than leaving the system as it was at launch.

  • 05

    New automations as you grow

    When your services, team or tools change, we update what is built and add what is now needed.

  • 06

    Plain-language reports

    Each month you get a short report on what happened, what we changed and what comes next, with no jargon.

HOW IT WORKS

How Dedicated Specialists works with us

  1. Step 1: Handover

    At launch, we introduce your specialist and agree what you want improved first.

  2. Step 2: Monitor

    Your specialist checks that every agent, automation and integration is running as it should.

  3. Step 3: Review

    Each month they review the results with you and choose the changes most worth making.

  4. Step 4: Improve

    They make the changes, test them, and report back on what changed and what difference it made.

QUESTIONS

Common questions.

Who is my specialist?

A member of our team who is assigned to your account. They are your main contact for questions, changes and reviews.

What is included each month?

Monitoring, fixes, a review of results, and improvements to what we built. Larger new projects are agreed with you before we start.

Can I contact them between reviews?

Yes. Message them whenever something changes in your business or something looks wrong.

What if I want something new built?

Tell your specialist. They will scope it with you, and agree what it involves before any work begins.

MORE FROM 313MENT

Other services that work alongside this one.

THE FREE PROTOTYPE

Your free prototype is one message away.

A working version of your system, built around your business before you spend a cent.

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